Frequently Asked Questions
Frequently Asked Questions
What is Turbo Downloader?
Turbo Downloader is an alternative Downloader that lets you download files to your Android Device.
How does it Work?
Turbo Downloader makes use of multiple HTTP connections to download files to your phone. You can enable "Download Acceleration" by increasing the number of "Connections per Download" under the "Settings' menu option.
Will it increase my network bandwidth?
Keep in mind your download speed is always limited by your internet provider, Turbo Downloader will not increase your network bandwidth but will try to maximize your download connections to servers
How do I use it?
You can use your browser to download files by "Long Press" on a link and choose "Share Link". Once a file is detected for download you can choose "Turbo Downloader" from the menu to download it. You can also start a download using "Add Download" from the menu and copying and pasting a url directly. This is very useful for browsers that don't allow file detection.
What browsers are supported?
The following Browsers are supported:
* Android Stock Browser (Long Press and choose "Share Link")
* Dolphin HD ("Long press" and choose "Share Link")
* Firefox ("Long press" and choose "Share Link")
* Skyfire ("Long press" and choose "Share Link")
* UC Browser
* Boat Browser (Choose "Open")
* For all other browsers that support sharing links try Long Press on a link and choose "Share Link" => "Turbo Downloader"
My downloads are failing, what should I do?
Some servers might not support multiple connections, if so use "Download Connections" = 1 under "Settings"
How to do I disable notifications?
Select "Quit" from the menu within Turbo Downloader. This will close all notifications and stop the Turbo Downloader service.
My Downloads are slower when I increase the "Connections per Download". Why?
There is quite some overhead during preparation and writing to the file system when downloading large files on slower devices (old or single-core devices). If you have a low-end device try utilizing lesser "Connections per Download" for large files and more Connections for medium size files.
Where are my files downloaded?
Files are downloaded by default in "/sdcard/downloads". You can change the location by taping on the "folder" icon on the main screen and choosing another location.
My download is slow or fails when I turn off my android device screen.
This issue is fixed in recent versions, please upgrade to at least version 2.0. If the issue persists make sure you disable/uncheck "Wifi Optimization" option under Android Settings -> Wifi -> Advanced -> "Wifi Optimization". If you continue to have problems you can select to have your Wifi always on. You can find this setting in most devices under Android Settings -> Wifi -> Advanced -> "Keep Wifi on during sleep".
I'm getting an "Unsupported Protocol" error while downloading a file.
Turbo Downloader only supports HTTP protocol, it DOES NOT support HTTPS, FTP, SFTP or any other internet file transfer protocols.
When Turbo Downloader is running it makes my device unresponsive, what should I do?
If you have a device with an internal memory try adding an external SD card if you have one spare and your device supports it. Adding an SD card could remove the unresponsiveness and greatly improve the speed of writing data. See SD card speed classification HERE
Note: Some Android devices are consuming a lot of CPU cycles due to many IO request for the SD card while other Android devices don't have such an issue, there is currently no known workaround for this.
Where are my downloaded files stored?
All downloaded files are stored by default under folder "downloads" on your primary SD card. You can change this by enabling the Save Dialog from the App Settings screen and choosing another path if you want. Keep note that KITKAT devices and above don't allow saving files directly on your secondary SD card, this is an Android OS feature. You can also change the default download path from "Settings" => "Download Preferences" => "Download Save Directory".
I'm trying to Download to my SD Card but it's failing why?
Apps on devices with Android KitKat cannot write to external SD Cards. Devices with Android Lollipop and above are now supported by TDM. Please update with the latest Turbo Downloader version from Google Play to utilize this feature.
Downloading to an external SD Card is slow.
Make sure you use a new type of SD Card. UHS Class 1 type SD Cards are recommended for better performance.
Why doesn't Turbo Downloader detect downloads from other Web Browsers?
Detecting downloads from other browsers (like Chrome) doesn't work very well. You can instead share the Web Page with Turbo Downloader if an option is available via your Web Browser. TD will search the web page for links. You may also try Turbo Download Manager which is meant for high end devices that has a built-in Web Browser to make download detection easier. You can download TDM here.
Downloads using Mobile Data are stopping when in background.
Starting with Turbo Downloader v3.47 we align with Google's Excessive Network Data and Battery Saving guidelines. What that means is that you will no longer be able to download using Mobile Data in the background. To continue downloading using the Cellular network you need to keep the app in the Foreground or Plug in your Power Connector.