Turbo Download Manager
for Windows Desktop
Frequently Asked Questions
for Windows Desktop
Frequently Asked Questions
What does it do?
Turbo Download Manager is an alternative Download Manager that lets you download files to your Windows Desktop. How does it Work? Turbo Download Manager (TDM) makes use of multiple HTTP connections to download files to your device. You can enable "Download Acceleration" by increasing the number of "Connections per Download" under the "Settings' menu option. Will it increase my network bandwidth? Keep in mind your download speed is always limited by your internet provider, TDM will not increase your network bandwidth but will try to maximize your download connections to servers How do I use it? You can use your browser to download files by "Long Press" on a link and choose "Copy URL Address". You can then open use the "Add Download" from the menu. My downloads are failing, what should I do? Some servers might not support multiple connections, if so use "Download Connections" = 1 under "Settings" How to do I turn off notifications? You can turn off all notifications from the "Settings" menu or selectively turn off features like sound or upon a specific status ie "On Complete". My Downloads are slower when I increase the "Connections per Download". Why? There is a lot of overhead during preparation and writing to the disk when downloading large files on slower devices (old or single-core devices). If you have a low-end device try utilizing lesser "Connections per Download" for large files and more Connections for medium size files. Where are my files downloaded? You can view or change the location by taping on the "Settings" icon on the main screen and choosing another location. Make sure you haven't started any downloads yet. Why are my downloads stopped when I send the app in the background? TDM currently doesn't support Background downloads when minimized. Though you can still enable download in the background if you hit "Alt-Tab" on your keyboard or simply click on another window. I'm getting an "Unsupported Protocol" error while downloading a file. TDM only supports HTTP and HTTPS protocol, it DOES NOT currently support FTP, SFTP or any other internet file transfer protocols. I'm getting a message "Maximum Concurrent Downloads exceeded" and my download is not starting. For performance purposes TDM has a limit on how many files you can download at the same time. The Queue screen will process the next download when a download slot is available. You can increase the number of maximum concurrent downloads under the "Settings" in option "Concurrent Downloads". When TDM is running it makes my computer unresponsive, what should I do? A. If you have an older device you try the following settings: 2) Set your "Max Download Connections" to 2 or 3. 3) Set your "Max Concurrent Downloads" to 1. Download is failing with Error: Cannot write to file, what do I do? Make sure you have set the Download Save Directory to the correct destination. Also make sure there are no other application that are using the file (ie Music or Movie Players might be locking files) if so close those applications and restart the download. I'm trying to change the Download Save Directory from Settings, but nothing happens. You cannot change the local directory if you have running downloads. Make sure you stop all downloads before changing the local directory. |
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